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- Overview
We are committed to ensuring that your orders are processed and delivered in a timely and efficient manner. As a marketplace, shipping and delivery are managed either directly by our sellers or by our partnered logistics providers.
- Shipping Methods & Delivery Times
Delivery times vary depending on the seller, product location, and delivery destination. Below is a general guideline:
Shipping Option | Estimated Delivery Time | Carrier(s) |
Express | 1 business days | [e.g., DHL, FedEx, Local Courier] |
Fast | 3 business days | [e.g., DHL Express, UPS] |
Within 5 Days | 5 business days | Varies by country |
- Order Processing
- Orders are processed within 1–5 business days after payment confirmation.
- Sellers may have their own processing times, which will be indicated on the product page.
- Orders placed on weekends or public holidays are processed on the next business day.
- Shipping Costs
- Shipping charges are calculated at checkout based on product weight, dimensions, and delivery location.
- Some sellers may offer free shipping on select items or promotional events.
- Multiple Shipments
If you order products from different sellers, your items may arrive in separate packages and on different dates.
- Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order from the “My Orders” section on your account dashboard.
- Delays & Issues
- While we strive for timely deliveries, delays may occur due to unforeseen circumstances.
- If your order is delayed beyond the estimated delivery date, please contact us at [Contact@excebasalesgmail.com].
- Contact Us
If you have any questions about your shipment, feel free to contact us at:Email: contact@excebasalesgmail.com
Phone: +91 0000000000
Live Chat: Available on our website during business hours